Showing posts with label ottawa south. Show all posts
Showing posts with label ottawa south. Show all posts

Monday, December 17, 2012

Damn you, Moxie.

Moxie's.

When you visit the website for Moxie's and you click on "About Us," the following schtick literally starts off the description: "Moxie's Grill & Bar operates 63 premium casual restaurants in seven provinces with yearly system sales over $200 million." If you're a construction worker, oncologist, folk museologist, executive coach, etc., you probably have no idea how "system sales" differs from just sales.

Moxie's mantra? Starts off: "What makes Moxie's unique and different from others? At Moxie's we believe our most strategic competitive advantage is the company's culture." That's pretty cool. It's straight out of a marketing textbook and completely alienates the diner, but I get it. This is an attractive statement for hooking potential franchisees who will take this Calgary-based premium casual chain eatery across Canada. If anyone from Moxie's reads this blog post, please check out Milestone's or McDonald's website to learn how to design for a good first impression. Pro tip: tuck the corporate stuff behind the diner's site.

The point I'm trying to make is that Moxie's is a restaurant run by those who spin and count beans, and unabashedly so. These are not food people running the show, but most Canadians are not likely to care. The urban surfer of the blogosphere might shake their heads in bewilderment, but the growth of so-called premium casual eateries makes sense. I lived in England for a couple of years and these eateries are everywhere; hell, even most pubs are chains. You have chain tapas joints and chain Parisian-style bistros and chains that are called "Pizza Express" which are surprisingly more upmarket than the name suggests.

It wasn't much to look at.
Sometimes it is about convenience - many outlets are located in suburbs. Suburban couples may want a quick date night without the kids and without a $200 babysitter bill. Sometimes it is because the food is unchallenging and consistent. There are lots of people who don't care for, or have not been introduced to, good cuisine and just want menu items that they understand. So in this light, Moxie's fits well into the evolution of Canada. The Moxie's location that I visited for this review (Riverside and Hunt Club) was only a ~5 minute drive from my office. They do brisk business lunch because the consistent, unchallenging food leaves the kitchen at good pace.

So I'm an urban yupster that likes to meet the cattle rancher providing the stuff that goes in my meat grinder. By definition I'm not supposed to go to a place like Moxie's. And I'm certainly not supposed to like the burger they serve me.

But dammit, I did. I don't know if this was the real deal, a fluke, or a set-up but the burger was actually good. I chose the Mediterranean burger, which included basil pesto, feta, and goat cheese.

Read on after the jump.

Monday, May 7, 2012

At Harvey's with my dad

It took me about three posts worth of content before I started telling folks around the office that I was writing a blog about burgers. The ideas was met with great appreciation and now I count several colleagues as loyal readers. My bosses up the chain know too, coming for advice on a Friday about where they should go for burgers on the weekend. One even offered up a parable that inspired this post.

Like many parents, he takes his daughter periodically to McDonald's as a treat and she really enjoys it. A few months ago they found themselves in the west end near a Harvey's and rather than drive around to find the nearest McDonald's. He bought her a burger, she took one bite, and firmly declared that she never wanted to go to McDonald's again. After relating this story to a few friends of mine, each had reminisced about the same experience that they had with their fathers. Was I tapping into a special central Canadian tradition?


My father used to take me to Harvey's as a child as well. We would go to the slightly ramshackle location at the corner (apex?) of Baseline and Merivale, which has since been rebuilt, and scarf down a burger and onion rings, eating inside on those ridiculous swivel-chairs because dad's MGB was too low for drive-in windows. Needless to say I had the same reaction twenty-something years ago than my boss' daughter had: 1) I couldn't understand why other chains wouldn't let you order your own toppings, and 2) while the toys were all well and good I preferred eating the better burger. Looking back, that realization was clear step towards adulthood. On our epic roadtrips through the US I would always pine for Harvey's and feel a bit sorry for my American cousins for not having access to this wonderful place. Eventually I grew up, became a yuppie food snob and turned my nose up at fast food offerings.



One of the better looking burgers from a fast food joint. Look, real bread!
Founded in 1959 in Richmond Hill, Ontario, the chain quickly expanded in the face of heavy competition until it was purchased by Cara Food Operations, an air and rail catering company, in 1977. Today there are about three hundred location of Harvey's and they are clustered almost entirely in eastern and central Canada. Typical of the GTA, the original location was demolished to build condos. Locations are scattered across Ottawa, in both urban and suburban communities. Dad and I lunched at the location on Bank and Riverside.

Harvey's is similar to Five Guys in the sense that there are few gimmicks and the customer chooses their desired toppings. The chain offers a regular burger - single or double - a premium "Great Canadian Burger" (GCB),  chicken burger, veggie burger and hot dog.  Seeing as I'm a pretty great Canadian, I opted for the premium option with a side of onion rings.

Did it meet my unreasonably high, childhood-reminiscing expectations? Read on after the break.

Thursday, May 3, 2012

Come on to My House, Cafe My House

I consider myself to be somewhat of a Renaissance burgeratus, an open-minded omnivore looking to any form of protein, fruit or vegetable to form me a patty that may be consumed burgeresque. Orthodox carnivores may scoff at my ideology, but I say to them: cannot the simple soybean be magically transformed into cakes of firm, moist protein? Can this cake not be cooked well?

The simple truth is this: most veggie burgers are as boring and bland as most meat burgers. Most restaurants that carry veggie burgers don't make it themselves and serve you frozen boxed stuff of middling quality. A good veggie burger is not easy to make because while good meat stands on its own, veggie burgers need extra prep and coaxing to become something above the ordinary. Coupled with the fact that vegetarians are ultimately a minority and you can see why most pub cooks serve up the frozen stuff. As a result, one of my missions with the blog was to highlight some of the best veggie burgers. As it happens I found one in Ottawa.

I don't think that many Ottawans would expect that Bank St. south near Alta Vista would be the home of one of the city's finest vegan eateries, but lo, Cafe My House (1729 Bank) is comfortably nestled in the land of strip malls and Middle Eastern bakeries. This neighbourhood is where urban design went to die, a shadowy world of anti-retail where the road is elevated above the outlets so as to try and make you forget them, and drivers are coaxed into believing that the strip of road is actually a highway, so when you stop and turn into a parking lot the guy behind you slams on his brakes.

I put up with this schlock of urbanity to try Cafe My House's vegan tempeh cheeseburger (VTC), owner Briana Kim's killer app to get avowed meatatarians to try something sans death for once. She is a delightful woman completely committed to offering her oft repeat customers a fresh, healthy and complete vegan culinary experience regardless of what kind of -vore they are. Wanting to get a vegan burger up on the blog sooner than later, I headed out for a quick business lunch to grab a VTC to go, but not before having a chat with Briana about what goes into the perfect veggie burger.

Turns out, it's a lot. An incredible amount of thought has gone into the flavour and texture profile of this burger, enough to rival some of Ottawa's top tier. Will a bright light out of retail Mordor emerge as one of Mike Likes Burgers' top picks?

Keep reading after the break to find out.